REZ88 Privacy Policy — Malaysia User Data Protection

REZ88 ("we", "our platform") takes the protection of users' personal data very seriously. This Privacy Policy is crafted to clearly and transparently explain how we manage your information when you use the rez88 digital entertainment platform.

This policy applies to all users who register, access, or interact with the rez88 platform via the website or mobile app. It covers all personal data collected either directly from you or automatically during your use of the platform.

Rez88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to managing your data responsibly, securely, and transparently at all times.

REZ88 only collects information that is necessary and relevant to providing users with a safe, fair, and quality service. The following are the categories of information we collect:

Rez88 uses collected information solely for legitimate purposes related to the provision of platform services. Your information is used for the following purposes:

• Account verification and security — to ensure that only the rightful account owner can access the account and carry out transactions.
• Financial transaction processing — to facilitate accurate deposits, withdrawals, and transaction history in your account.
• KYC and legal compliance — to meet identity verification requirements under applicable Malaysian legislation.
• Customer support — to respond to enquiries, resolve issues, and provide effective assistance to users.
• Platform improvements — to analyse usage patterns and improve overall platform functionality, performance, and user experience.
• Fraud prevention — to detect and prevent suspicious activity, money laundering, and platform abuse.
• Service communications — to send important notices relating to your account, policy changes, and relevant security information.

Rez88 does not use user data for third-party advertising purposes without your explicit consent.

The security of your personal data is a responsibility we take extremely seriously. REZ88 employs multiple layers of technical and organisational protection to ensure your information remains safe at all times.

Security measures we implement include:

• 256-bit SSL Encryption — all data transmitted between your device and rez88 servers is protected with industry-grade encryption.
• Encrypted password storage — account passwords are never stored in plain text; they are hashed using strong cryptographic algorithms.
• Continuous security monitoring — our systems monitor for suspicious activity around the clock and take immediate action whenever a threat is detected.
• Internal access controls — only authorised personnel with a legitimate operational need may access user data.
• Regular security audits — the rez88 platform undergoes regular penetration testing and security audits by independent experts.
• Certified data centers — your data is stored in data centres that meet international security standards with redundant backup systems.

Rez88 does not sell, rent, or disclose users' personal data to third parties for marketing or advertising purposes. Your information is only shared in the following limited situations:

• Integrated service providers — payment gateways, game providers, and support platforms that require limited data access to deliver services to you. All such partners are bound by strict confidentiality agreements.
• Legal requirements — when required by Malaysian law, court order, or a legitimate request from a government authority.
• Fraud prevention — in cases involving fraud investigations or money laundering, information may be shared with the relevant authorities.
• Business transfers — in the event of a merger, acquisition, or sale of platform assets, users will be notified and their privacy rights will continue to be protected.

The rez88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
• Performance cookies — to collect aggregate data on how users interact with the platform, helping us identify and resolve technical issues.
• Functional cookies — to store user preferences such as display settings, game preferences, and session information for a smoother experience.
• Analytics cookies — helps us understand platform traffic and usage patterns anonymously for continuous improvement purposes.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the rez88 platform. For the best experience, we recommend allowing cookies for the rez88.net domain.

As a rez88 platform user, you have the following rights regarding your personal data:

Rez88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with relevant legal obligations. Our general data retention guidelines are as follows:

• Active account data — retained for the duration your account remains active and for 5 years after account closure for legal compliance purposes.
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysian accounting and taxation legal requirements.
• Security logs — retained for 12 months for security incident investigation and fraud detection purposes.
• Session cookie data — automatically deleted when your session ends or the browser is closed.
• Support communication records — retained for 2 years for quality control and historical reference purposes.

Once the specified retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.

REZ88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be published on this page along with the latest update date.

For significant amendments that may materially affect your privacy rights, we will notify you via your registered email or a prominent notice on the rez88 platform at least 14 days before the amendment takes effect.

Continued use of the rez88 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you have the right to close your account before the amendment takes effect.

It is your responsibility to review this page periodically to stay informed of how we manage your personal information. Any enquiries regarding this Privacy Policy may be directed to the rez88 support team through the available channels.